PERFORMANCE

Whether you’re using Gengo’s website or our API, you expect a reliable service and fast response. It would be remiss if we concentrated purely on our crowd at the expense of our platform, so we keep a close eye on our server infrastructure to ensure everything’s running smoothly. The most important metrics for our platform are uptime and average response time.

Weeks Months

UPTIME

Uptime measures what percentage of time our services are available. When things go wrong with our code, servers can go offline. But more commonly, downtime can also be caused by system upgrades, or problems with the core

infrastructure that our servers run on (like Amazon Web Services). Sometimes, those things are outside our control, but in the long term we strive to build a reliable and scalable infrastructure. You can read more about how our

development team works on our blog. Our target is 99.95% uptime, which equates to 4.38 hours downtime per year.

Uptime measures what percentage of time our services are available. When things go wrong with our code, servers can go offline. But more commonly, downtime can also be caused by system upgrades, or problems with the core infrastructure that our servers run on (like Amazon Web Services). Sometimes, those things are outside our control, but in the long term we strive to build a reliable and scalable infrastructure. You can read more about how our development team works on our blog. Our target is 99.95% uptime, which equates to 4.38 hours downtime per year.

Weeks Months

AVERAGE RESPONSE TIME

Thousands of customers rely on Gengo’s API and website for their translation, 24/7/365. Our job is to do that as efficiently as possible. And on the other side, thousands of translators use Gengo

each week to earn a living. So we strive to make our systems as fast as possible, reducing the time all these users have to wait. Over time, we try to improve our APIs and website so that load speeds

continuously become more consistent and go down.

Thousands of customers rely on Gengo’s API and website for their translation, 24/7/365. Our job is to do that as efficiently as possible. And on the other side, thousands of translators use Gengo each week to earn a living. So we strive to make our systems as fast as possible, reducing the time all these users have to wait. Over time, we try to improve our APIs and website so that load speeds continuously become more consistent and go down.