Open Data: Quality
Today, we’re happy to launch Open Data around Gengo’s translation quality for the first time. In translation especially, quality is a very subjective concept, but we’ve created a system around ensuring all translated content matches our standards and our customers’ expectations.
Our first data set around quality shares information submitted by customers after receiving a completed translation, including:
- How customers rate Gengo’s speed, quality and translator responsiveness
- How often customers elect to revise or reject a translation
- What customers think about their experience
Learn more on our Open Data page.