Guide to multilingual customer support

Imagine you’re shopping on a global ecommerce website, browsing and adding items to your cart. Just as you’re ready to pull the trigger, a question pops up in your mind. You scour the website looking for an answer, but can’t find customer resources written in your language or a local number to ca...

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Japanese onomatopoeia and their meanings

Aside from manga fans, most people probably don’t realize that the Japanese language can be animated and lively. Japanese has over 1,000 onomatopoeia with syllabic and repetitive words—that’s thrice more than in English! Some words might not have English equivalents, since languages are often arb...

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Four tools for providing context to translators

Accurate, timely translations rely on the context provided. That being said, source content without context can be extremely difficult to translate even for the most experienced native speakers. That’s why providing clear direction by way of instructions or references is vital if you want to achi...

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English education in Japan: Challenges and changes

Ranked at number 30 out of 70 countries in the 2015 EF English Proficiency Index, Japan has a moderate proficiency compared to other developed countries around the world. As a mostly homogenous country, Japan seems to be torn between remaining loyal to tradition and keeping up with globalization....

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CATEGORIES /

The 2016 Rio Olympics at a glance

Often considered a universal language, sports bring people together from different nationalities and diverse backgrounds. To promote fair play, sportsmanship and camaraderie among nations, languages play a vital role especially at one of the world’s biggest and most watched sporting events. With ...

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CATEGORIES /

Launching global websites in the French market

The 103rd Tour de France is well underway, with almost 200 cyclists covering 2,200 miles around France over the course of three weeks. The world’s biggest cycling race is being broadcasted to over 190 countries, attracting millions of viewers both domestically and internationally. France is the s...

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